Privacy Policy
Last updated: 16 September 2026
Who we are
Clearlot ("we", "us") buys used toys, books and games from sellers in the UK. The data controller is Clearlot Limited, a company registered in England and Wales (company number 17464005), whose registered office is at 289 Kennington Ln, London SE11 5QY. Contact: help@clearlot.co.uk.
What we collect
- Photos you upload of the items you want to sell.
- An optional free-text note you add about the lot.
- If you accept a quote: your name, email, phone number and address, and the payout details needed to pay you — either a PayPal email address, or a bank account name, sort code and account number.
- Basic technical data (IP address, browser type) used only to run the site and prevent abuse.
Why we use it, and our legal basis
- To generate an estimated offer from your photos — legitimate interests / steps prior to entering a contract.
- To arrange collection or postage and to pay you if you accept — performance of a contract.
- To keep the service secure and prevent fraud/abuse — legitimate interests.
We do not use your data for advertising or sell it to third parties.
Who we share it with
- Anthropic — your uploaded photos and note are sent to Anthropic's API to produce the valuation assessment. Anthropic processes this data only to return that assessment; under Anthropic's standard commercial API terms, inputs are not used to train their models. Anthropic's own retention period for this data is set out in their privacy policy (anthropic.com/legal/privacy).
- Airtable — if you accept a quote, your contact details and the quote are stored in Airtable as our records/CRM system.
- Royal Mail / Parcelforce — to arrange your free postage label or courier collection.
- Professional advisers or authorities where legally required.
International transfers
Anthropic and Airtable are both based in the United States. Where your data is transferred there, we rely on the safeguards these providers offer under their standard commercial terms, such as the UK International Data Transfer Addendum or standard contractual clauses.
How long we keep it
We do not store your photos ourselves — they are sent directly to Anthropic to generate the valuation and are not retained on our own systems. If you accept an offer, we keep your contact details and the accepted offer amount (not the photos) for at least 6 years from the end of the company financial year they relate to, in line with the Companies Act 2006 record-keeping requirements.
Your rights
You have the right to access, correct, delete, restrict or object to our use of your data, and to data portability. To exercise any of these, contact us at help@clearlot.co.uk. You can also complain to the Information Commissioner's Office (ico.org.uk).
Cookies
We use only essential storage needed to run the quote tool and remember that you dismissed the cookie notice. We do not currently use analytics or advertising cookies. If that changes, this policy and the on-site notice will be updated first.